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Terms of Service

Clear, fair terms of use

A legally binding agreement between you and Calndr Inc. (TEAMCAL AI) governing use of the TEAMCAL AI scheduling platform, including Zara AI and ADI.

Calndr Inc. — California 99.9% uptime SLA AI services covered DPA auto-accepted
You own all data you upload or connect
Customer data never used to train external AI
99.9% uptime target with service credits
Pricing changes announced 30 days in advance
DPA automatically accepted on sign-up
Governed by California law
Overview

About this agreement

This User Agreement is a legally binding agreement between you and Calndr Inc. (also known as TEAMCAL AI, "TCAI") that governs your use of TCAI's online services. By using the TEAMCAL AI service, you agree to be bound by these terms.

TCAI may update these Terms at any time. New features — including AI features such as ADI and Zara — are subject to the latest Terms. Continued use after changes are posted constitutes acceptance. Last updated: April 2026.

Account terms

Account requirements

  • You must be 18 years or older to use the service
  • You must provide your legal name, a valid email address, and other required information
  • Login credentials may only be used by one person — sharing accounts is prohibited
  • You are responsible for maintaining the security of your account and password
  • You are responsible for all activity and content uploaded under your account
  • You must not upload malware, harmful code, or unsolicited messages (spam)
  • You may not use the service for illegal or unauthorized purposes
  • You may not copy, resell, or exploit any part of the service without written permission from TCAI
AI services

ADI and Zara AI

The service includes two AI-powered scheduling assistants:

  • ADI (Augmented Decision Intelligence) — an LLM-powered assistant that interprets scheduling instructions, evaluates availability, and executes scheduling tasks
  • Zara — a ChatGPT-powered digital agent that assists with scheduling conversations, availability sharing, and meeting coordination

By using ADI or Zara, you acknowledge that:

  • AI outputs may be inaccurate or may "hallucinate" details
  • You must verify important scheduling decisions before acting on them
  • Calndr Inc. is not liable for actions taken based solely on AI outputs
  • AI services rely on third-party model providers and may be affected by their availability
  • Customer data is never used to train external models; internal use is aggregated or de-identified unless contractually agreed otherwise
Data ownership

Your data & privacy

You own all data you upload or connect to the service ("Customer Data"). TCAI processes Customer Data only to operate and improve the service, including diagnostics and analytics.

TCAI does not:

  • Sell Customer Data
  • Train external AI models on your calendar data
  • Access your calendar content without your authorization
  • Store or log meeting content from external calendar APIs beyond what is needed for scheduling

By using the service, you automatically accept our Data Processing Agreement (DPA). A separate signature is not required for standard plans.

Service availability

Uptime & SLA

TCAI targets 99.9% uptime, excluding scheduled maintenance, emergency maintenance, outages caused by third-party vendors, or events outside our reasonable control.

Service credits may be issued according to our Service Level Agreement (SLA). Enterprise customers can request the full SLA document via legal@teamcalendar.ai. Credits are your exclusive remedy for downtime.

Payment

Billing & refunds

The service is billed in advance and fees are non-refundable. Plan upgrades and downgrades follow your billing cycle. Taxes are your responsibility.

Pricing changes will be announced at least 30 days in advance via the website or in-app notices. Canceling or downgrading your account may result in data or feature loss.

To cancel your account, use the Plans & Billing section of the dashboard. Upon cancellation, all content is permanently deleted and cannot be recovered.

Liability

Limitations of liability

To the fullest extent permitted by law:

  • TCAI shall not be liable for indirect, incidental, punitive, or consequential damages
  • TCAI's total liability in any 12-month period shall not exceed the total fees paid by you in that same period
  • TCAI is not responsible for data loss, service interruptions, or inaccuracies caused by third-party providers or AI models

The service is provided "as is" and "as available" without warranties of any kind. TCAI does not guarantee that AI-generated outputs from ADI or Zara will be accurate, complete, or reliable.

Confidentiality

Confidentiality obligations

Each party agrees to protect the other party's confidential information and use it only as necessary to perform obligations under this Agreement. This obligation does not apply to information that is publicly available, independently developed, or legally required to be disclosed.

Governing law

Governing law & disputes

This Agreement is governed by the laws of the State of California, without regard to its conflict-of-law principles. Disputes will be handled in U.S. courts, with Delaware Circuit Court as the court of first instance.

In any proceeding to enforce rights under this Agreement, the prevailing party is entitled to recover reasonable attorneys' fees and costs.

TCAI mailing address: 855 Maude Ave, Mountain View, CA 94043, United States.

General

Miscellaneous

  • If any provision of this Agreement is found invalid, the remaining provisions remain in full effect
  • You may not assign or transfer your rights without TCAI's prior written consent
  • This Agreement constitutes the entire understanding between you and TCAI and supersedes all prior agreements
  • Nothing in this Agreement creates a partnership, joint venture, or employment relationship
  • All notices must be delivered in writing — by email (upon confirmed receipt), overnight courier (next business day), or certified mail (upon receipt)

Questions about these terms?

For enterprise contracts, MSA requests, or questions about these terms, our legal team responds within 1 business day.

Calndr Inc. (TEAMCAL AI)  •  855 Maude Ave, Mountain View, CA 94043, USA  •  legal@teamcalendar.ai
Last updated: April 2026. This agreement is reviewed annually and supersedes all prior versions.